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YOUR DATA MATTERS

1971kt Privacy Policy — How We Handle Your Information

At 1971kt, your information — including payment details linked to bKash, Upay, or Bank Transfer — is collected and stored under clear terms that you can read and act on. This policy tells you exactly what we collect, why we collect it, and what choices you have over your own data. Access to our platform and the scope of this policy depends on your local law and eligible regions.

  • Account data protection
  • Payment detail handling
  • Your rights, clearly stated
  • Contact route for data queries
POLICY SCOPE OVERVIEW

What This Policy Covers at 1971kt

This policy applies to every interaction you have with 1971kt through our website and mobile browser — from the moment you open the account registration form to the point where you complete a deposit through bKash, Upay, or Bank Transfer. We collect the information you provide directly: your name, contact details, account credentials and payment method identifiers. We also collect technical data automatically — your device type, browser, IP address and pages visited — to keep the platform running correctly and to detect unusual account activity. We do not sell your personal data to third parties for their own marketing. Where we share data with service partners — such as payment processors that handle your bKash or Bank Transfer transaction — we do so only to complete the service you have requested and under data-handling agreements that restrict further use. Any data shared with a payment processor is limited to what that processor needs to authorise and complete the transaction. Your personal account records remain within the systems we control. All data handling described in this policy is subject to the laws applicable in your region, and your eligibility to use this platform depends on your local law and the regions we serve at the time you access it.

  • bKash transaction identifiers

  • Upay payment records

  • Bank Transfer reference data

  • Account login and session data

  • Device and browser technical data

INSIDE AND OUTSIDE

Where This Policy Applies and Where It Does Not

Not everything connected to your experience falls under this policy. Understanding the boundaries helps you know who to contact when something comes up. Your account access, your payment records, the content you browse in our lobby, and third-party services each sit in a different category. The table below separates them so you can see at a glance what this policy covers and what falls outside it — and where to look if a query involves something outside our direct control.

  • Account Access

    Login credentials, session tokens and account status are covered by this policy. We control how this data is stored, who can view it and how long it is kept. Questions about your account data go to our support team through the published contact routes.

  • Payment Transactions

    When you deposit via bKash, Upay, or Bank Transfer, the transaction reference data falls within this policy's scope. The payment processor's own handling of funds is governed by that processor's terms, which sit outside this policy.

  • Site Content and Cookies

    Pages you visit, game categories you open and cookies placed by our platform are covered here. We use cookies to remember your session and your preferred language, not to build profiles sold to advertisers. You can manage cookie preferences in your browser settings.

  • Third-Party Services

    Links to external sites, game studio interfaces loaded from providers, and external payment portals operate under their own privacy terms. We are not responsible for data practices on those external services. Check each third party's own policy directly.

YOUR ACCOUNT RIGHTS

Actions You Can Take Over Your Own Data

You have practical choices over the information we hold about you. These are not just policy statements — each one has a real process attached to it. To review the data we hold, log in to your account and open the profile section; the fields shown there reflect the information we store against your account. If any detail is incorrect — for example, a contact number that has changed or a name that was entered with a typo — you can update it directly in the account settings page or raise a correction request through our support channel. If you want to know what data we have collected about your account beyond what the profile page shows, send a query through the support route published on the site. We will confirm what we hold and explain why. If you decide you want to close your account and request that we remove your personal data, contact support with that request. We will tell you what can be deleted immediately, what must be retained for transaction record-keeping under applicable law, and how long retention lasts. Your eligibility for any of these rights may depend on the laws in your region.

  • Review Your Records

    Open your account profile page after logging in to see what personal information we hold. Fields shown there are the data points we store directly against your account.

  • Correct Account Details

    Update a wrong phone number, email address or name in account settings. If the field is locked, raise a correction request with support and we will process it manually.

  • Ask a Data Question

    Send a query through our published support route if you want to know more than the profile page shows. We will describe what we hold and the reason we hold it.

  • Request Account Closure

    Contact support to close your account and request data removal. We will confirm what we delete immediately and what we must keep for legal or transaction-record reasons.

REACH OUR TEAM

Contact Routes for Privacy Questions

If you have a question about this policy that the page does not answer — or if you want to exercise one of the rights described above — use the contact routes published on the site. We do not list operating hours or response-time figures we cannot consistently back; instead, we direct you to the route most likely to get your query to the right team. Policy and data queries are handled separately from general account support, so if you specify that your query is about personal data or this privacy policy, it reaches the right person faster.

  • Live Chat

    Open the chat icon from any page on the site. For privacy queries, mention in your opening message that this is a data or policy question so it is routed correctly from the start.

  • Email Support

    Send your data query to the email address published in the Contact section of the site. Include your account username and a clear description of what you are asking about so we can locate your records.

  • Account Help Page

    The Help section inside your logged-in account lists the current published contact routes and explains what information to include when raising a data or privacy request.

HOW WE PROTECT DATA

Data Handling, Cookies and Account Security

Understanding what we do on the technical side — not just what we say in policy language — gives you a clearer picture of how your information is actually managed. The points below cover the four areas we get asked about most: how we store account data, how cookies work on the site, how long we keep records, and who to reach if you think something has gone wrong.

  • Account Data Storage

    Account credentials and payment identifiers — including references from bKash or Bank Transfer transactions — are stored in controlled systems. Access to those systems is restricted to team members who need it to operate your account or resolve a support query.

  • Cookies and Session Data

    We place session cookies to keep you logged in across pages and functional cookies to remember your settings. We do not use advertising-network cookies that track you across third-party sites. You can clear or block cookies in your browser without losing your account.

  • Data Retention Period

    We keep account records for as long as your account is active and for a period after closure required by applicable transaction-record law. When retention is no longer required, data is deleted from our active systems. The exact retention window depends on your region's applicable rules.

  • Reporting a Concern

    If you believe your account data has been accessed without authorisation, contact support immediately through live chat or the published email address. Describe what you have noticed and we will investigate and update you through your registered contact details.

COMMON POLICY QUESTIONS

Privacy Policy Questions Answered

These are questions we actually receive about how personal data is handled at 1971kt. If your question is not here, use the live chat or email support route to reach our team directly.

Does 1971kt share my personal data with third parties?

We share data only with service partners needed to operate the platform — such as payment processors handling your bKash or Bank Transfer transaction. We do not sell your data. Each partner is bound by a data-handling agreement that limits how they may use the information we share.

What data does 1971kt collect when I make a deposit?

When you initiate a deposit through bKash, Upay, or Bank Transfer, we collect the transaction reference and the payment method type. We do not store your full bKash PIN or Bank Transfer credentials — those are handled directly by the payment processor.

Can I ask 1971kt to delete my information?

Yes. Contact our support team through live chat or the published email address and request account closure along with data deletion. We will confirm what can be removed immediately and what must be kept for transaction-record or legal purposes under your region's applicable rules.

How do I correct wrong information in my account?

Log in and open your account profile page. Most fields — including contact number and email — can be updated directly. If a field is locked, raise a correction request through support with your account username and the correct detail. We process these manually.

Does this privacy policy apply to me if I am in Bangladesh?

This policy covers your use of 1971kt through our website and mobile browser. Access to the platform and the rights described in this policy depend on your local law and the eligible regions we serve at the time you access the site. Check the site terms for current eligibility details.

How does 1971kt use cookies on the site?

We use session cookies to keep your login active across pages and functional cookies to save your settings. We do not place advertising-network cookies that follow you to other sites. You can manage or clear cookies in your browser settings at any time without affecting your account data.